A big firm has
more offices, more recruiters, more coverage. A lot
of clients have decided that this is
an expensive myth. With the
exception of some international assignments, there is little
argument
for all the multinational offices, and there is very little
synergy even
among a big firm's national offices."
Factors which
make the case for using a smaller search firm.
Modern information
technology and the Internet now allows any
technically sophisticated search firm to retrieve data from
public and
proprietary databases with the same, if not better, degree of
success
as the big firms. Search firms hemmed in by large inflexible
systems
have no advantage over the electronically nimble, whose data
often
is better and more relevant.
Fostering relationships
over an extended period of time with a
client is counter to the strategy of most large firms, where
the
emphasis is on generating revenue. The best smaller search firms
can and do take the time to get to know the client company
thoroughly and develop a "vendor mentality" where
customer service
is paramount. Smaller firms work with fewer clients and tend
to value
those clients and the relationships which develop with key personnel.
Quality of the
professional staffs at smaller firms is comparable to
that found in the big firms. Many consultants in quality smaller
firms
come from the large firms where they were often the better
performers.
Blockage is a
major problem clients face in dealing with a big firm.
When a client is looking for a senior, specialized executive,
the
universe can become very narrow, very quickly. If a search firm
is
blocked from accessing even a few targeted executives because
a
company is a client of another of the firm's recruiters, it
cannot
deliver the best executives to the client. Size is irrelevant."
Our team spent
years as a top recruiters at some of the largest executive
search firms in the world , we know first hand about the problems
of
"blockage". We started Miller Ag to begin offering
independent recruiting
services for our clients to avoid these situations. The team
at Miller Ag still
maintains relations with various affiliates around the world,
we
regularly work on contract assignments with them when called
upon
to perform a specialized search.